Covid 19

Novel coronavirus (2019-nCoV) 

As you are likely aware, all of New Zealand is at Alert Level 1.

  • We are offering courses online.  Tell us what your needs are as we can respond quickly.
  • Our training rooms are open for face-to-face courses as usual under strict health and safety controls.

What are these strict health and safety controls?

  • Thorough job safety analysis is done for each course we offer to ensure risks and controls are in place.
  • Risk matrixes are updated regularly.
  • Hand sanitiser, masks and gloves are provided.
  • Any attendees who are sick, will be turned away.
  • Staff may still work from home if able.


  • If you are sick – do NOT come to training. Stay at home.
  • If you start to feel unwell during training – notify our trainer immediately.
  • If you have any of the following symptoms:  Fever, coughing, difficulty breathing, body aches phone the Helpline: 0800 358 5453 or talk to your GP (phone before you visit the clinic).

How it spreads

Like the flu, COVID-19 can be transmitted from person to person. The scientific evidence confirms that coronavirus is spread by droplets. This means that when an infected person coughs, sneezes or talks, they may generate droplets containing the virus. These droplets are too large to stay in the air for long, so they quickly settle on surrounding surfaces.

Droplet-spread diseases can be spread by coughing and sneezing, close personal contact and contact with an object or surface with viral particles on it and then touching your mouth, nose or eyes.

That’s why it’s really important to practice good hygiene, regularly wash and thoroughly dry your hands and practice good cough etiquette.

Prevention – how to protect yourself and others

You can take some simple steps to help stop the spread of diseases like COVID-19.

  • Avoid close contact with people with cold or flu-like illnesses.
  • Cover coughs and sneezes with disposable tissues or clothing.
  • Wash hands for at least 20 seconds with water and soap and dry them thoroughly:
     – before eating or handling food,
     – after using the toilet,
     – after coughing, sneezing, blowing your nose or wiping children’s noses,
     – after caring for sick people.
  • Below are two videos on correct hand washing technique and coughing etiquette.
  • Coughing etiquette video
  • Hand washing technique

If you have any questions please call Heathline on 0800 358 5453.

For further information, please visit:

New Zealand Ministry of Health

World Health Organization

New Zealand Ministry of Education

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