What you told us needed improving | What we did about it …. |
Less writing in theory assessment | We have looked into alternative ways of authentically assessing to reduce the amount of theory in some assessments. Other tasks need detailed writing as they are higher level – but we will keep reviewing. |
More practical work | We have incorporated containers for working at heights, permit office, fire container, gas detectors, certified lifting beam. |
On-Job assessment | We know these can be hard to complete on the job. Your supervisors are busy doing the job. We have incorporated on-job at our site for some of our courses. |
Online delivery | We know that sometimes you need courses that do not fit within our schedule. Our online courses now fit within your schedule. |
Refresher courses | Our Refresher courses now cover current thinking and re validate skills and knowledge. They involve learning, discussion and not just assessment. |
Eye irritation | For a while, we noted that many of you were reporting eye irritation, this seems to be resolved. after being in the pool.We are happy to say |
More lunch | For some practical courses we have increased the amount of lunch to make it more substantial. You are welcome. |
Inflexibility with course dates | Our last employer survey said, that we have improved here. |
Course materials need updating | We have updated many of our courses and have improved our resources making them more engaging. |