We will do our best to assist you in achieving your training objectives. We aim to help you learn efficiently and effectively while enjoying the training facilities available. Our training and support staff are here to assist and motivate you. They are all highly qualified in their professions and experienced. Each one of them has a strong personal interest in helping you meet and exceed the high-quality standards of the courses we have to offer.
The information contained in our Student Handbook is important, and you are required to sign the front of your assessment document to confirm that you have been supplied a copy which you have read and understood. A link to our Student Handbook will be given to you in your booking confirmation email and is available in print form at reception and in our student lounge.
This Handbook contains information on :
- How to contact us
- Enrolment and withdrawal procedures
- Student Fee Protection
- Key safety rules
- Privacy Act
- Drug and Alcohol policy
- Student Conduct
- Parking policy
- Health and Safety and On-Site Requirements (what you need to bring)
- Complaints Process
- Assessment, Reassessment and Recognition of Prior Learning
The OPITO Pre-Course Information for delegates (students) and companies to obtain an understanding of the training and assessment requirements for the OPITO Standards.
We are currently offering the following OPITO courses:
BOSIET (with EBS) Code 5700 Theory and Practical;
BOSIET (with EBS) Digital Delivery Code 5703 Practical Sessions One (1) day.
FOET (with EBS) Code 5858 Theory and Practical One (1) day.
HUET (with EBS) Code 5095 Theory and Practical One (1) day.
Our Terms and Conditions cover the following information:
- Obligations of Wood Training
- Customer Obligations – including meeting all pre-course information (prerequisites, medically check)
- Literacy minimum requirements
- Course Information
- Your legal Rights
- Health and Safety
- Privacy Act
At Wood Training we instruct in the English language. As such, to succeed in our courses, learners need a basic level of English (around Level 10, or 4th form). For those where English is not their first language, we expect an International English Language Testing System (IELTS) equivalent to Level 5 (band).
For more information on this see our Literacy and Requirements for English pamphlet. If you have learning disabilities, you can request a reader/writer – you need to do this advance (see Student Handbook).
We offer training to keep you safe in areas of high risk. Sometimes simply being made aware of risk can cause stress. Although we train you with what your responsibilities are under legislation and how to minimise or eliminate risk, and you tell us that training with us makes you feel more confident and better prepared to do your job, we also know that stress and anxiety can still impact you in your day-to-day life.
For this reason, we have provided a list of organisations that are free and available through the telephone, that can assist if you are experiencing ongoing stress and distress. You may also be able to access support from your employer through an employee assistance programme (EAP) or directly through your own GP. This list is available here, and in our student lounge and noticeboards. Stay well and let us know if we can assist you further.